Gifting
Shopping for someone special? Here's everything you need to buy with confidence — from sizing help to gift-ready packaging.
Is your packaging gift-ready?
Every Merchants® order arrives in premium packaging that's designed to gift as-is. You'll find a custom branded Merchants® box (100% recycled materials), a sugarflex pouch, a branded thank-you card and a care guide. No pricing is visible inside, so t
I don't know their ring size — what should I do?
You're not alone — this is the most common question from gift buyers. Here are your options:
What's the size exchange guarantee for gifts?
If the ring sizer kit was used to find the recipient's size, they're covered by our Perfect Fit Guarantee — a free size exchange with return shipping on us, within 30 days of delivery. A size exchange card is included in the gift package with simple
What if they don't like it?
The recipient can return it within 30 days of delivery for store credit, which never expires and can be used on any piece in the collection. But honestly — these are designed for everyday wear, and once someone puts one on, they typically don't want
Do you sell gift cards?
Yes! Our gift cards are delivered instantly via email and are valid for 24 months. The recipient can use them on any product, including Ring Club drops. You can include a personal note and even a product recommendation in the email, so they know what
Will it arrive in time for the occasion?
Here's a quick guide to help you plan:. If timing is tight, a gift card arrives instantly via email and can be presented as a printed card on the day.
What would you recommend as a gift?
Our Signature Range rings are the most popular gift choice — masculine, timeless, and designed for everyday wear. Sterling silver pieces start from $150 AUD, and gold vermeil options start from $249 AUD. Every order arrives in premium packaging, read
Can I gift a Ring Club piece?
You can, but keep in mind that all Ring Club purchases are final sale — no returns or exchanges, even when gifted. Since sizing can't be exchanged, we'd recommend making sure the size is accurate before ordering. Our ring sizer kit is the safest bet.
The recipient needs a different size — how does the exchange work?
The recipient contacts us with the order number (the purchaser can share this from their order confirmation email). We'll confirm it's within the 30-day exchange window, then set up the size exchange through our returns portal. If the ring sizer kit
What if the recipient doesn't wear jewelry?
A lot of people say they don't wear jewelry until they try a great ring. Our pieces are designed for everyday wear, not special occasions — they're subtle, well-crafted, and masculine. That said, if you're genuinely unsure, a gift card might be the s