What emails will I receive about my order?Updated 21 days ago

You'll hear from us at every stage:

1. Order confirmation — immediately after purchase, with your order number and items
2. Dispatch notification — when your order ships, with tracking details
3. Out for delivery — when your package is on its way to you that day
4. Delivery confirmation — once it's been delivered
5. Post-delivery follow-up — 2 days after delivery, with care tips and an invitation to share your piece